Privacy Policy

Last updated: March 24, 2026

ManageVendors, Inc. ("Company," "we," "us," or "our") operates the CodeViolations platform at getcodeviolations.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, company name, and trade type. This information is necessary to provide the Service.

Payment Information: Payment processing is handled by Stripe, Inc. We do not store your credit card numbers. Stripe's privacy policy governs their handling of your payment data.

Usage Data: We automatically collect information about how you interact with the Service, including pages viewed, features used, and export activity.

Public Records Data: The violation lead data we provide is sourced from publicly available government databases including city code enforcement records, building department records, and open data portals. This data is public record.

2. How We Use Your Information

  • To provide, maintain, and improve the Service
  • To process your subscription and payments
  • To send you violation lead notifications based on your selected areas
  • To send transactional emails (account verification, password resets, billing notifications)
  • To respond to your inquiries and support requests
  • To monitor and analyze usage patterns to improve the Service

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Stripe (payments), Resend (email), Cloudflare (CDN/security), Hetzner (hosting)
  • Legal Requirements: When required by law, legal process, or to protect our rights

4. Data Security

We implement reasonable security measures to protect your information, including encrypted connections (HTTPS), hashed passwords (bcrypt), and secure session management. However, no method of electronic transmission or storage is 100% secure.

5. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or export your data. To exercise these rights, contact us at [email protected].

7. Cookies

We use a session cookie ("cv_session") to keep you logged in. This is a strictly necessary cookie and does not require consent. We do not use tracking cookies or third-party advertising cookies.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

ManageVendors, Inc.
131 Continental Dr, Suite 305
Newark, DE 19713
United States
Email: [email protected]